View konfliktogena implemented in glowing stories about their real or imaginary successes. Aggressiveness, manifested as a response to the circumstances. A method of removing aggression composed to speak out, 'cry'. 12. To resolve the conflict, the main thing - it's ... a conflict situation. 15. The words, actions (or inaction), which can lead to conflict. The formulation of a conflict situation must suggest that ... You must ask yourself these questions ... until you get to the root causes of conflict.