Tasks 'external relations', these areas are usually quite satisfied. But for the slave, worn-out over the years, the reflex to be alert to the office of the head, these measures are usually inadequate. In this study difficult to persuade to talk heart to heart, rather than the workplace or slave in a neutral environment. Rule 5. The objectives of the first speaking parts: a) to draw attention; b) to achieve mutual confidence. To achieve sustained attention is not easy, because we are poor listeners. More love talking than listening. Men tend to be worst students as compared to women. They tend to be more impatient in conversations, especially when talking to women.